Shipping policy

We aim to deliver your jewelry safely and swiftly, right to your doorstep. Here’s all you need to know about shipping when you shop with KRIAZA:

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Order Processing

• All orders are processed and dispatched within 1–2 business days after placing your order.

• You’ll receive an order confirmation email as soon as your purchase is complete.

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Estimated Delivery Times

• Metro Cities: 2–4 business days after dispatch

• Other Locations: 3–7 business days after dispatch

• Remote Areas: Delivery times may vary depending on location

Note: Delivery timelines are estimates and may be affected by holidays, weather, or unforeseen delays.

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Shipping Charges

• Free Shipping: On all prepaid orders above ₹1600.

• Orders Below ₹1600: A nominal shipping fee of ₹49 applies

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Order Tracking

Once your order ships, you’ll receive an email and SMS with a tracking link so you can follow your package in real time.

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Undelivered or Returned Orders

If our delivery team is unable to reach you after multiple attempts, your order may be returned to us. Please ensure your contact details and address are accurate to avoid delays.

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Returns & Pickups

We offer easy returns and doorstep pickups for eligible items. For more information, please refer to our Return & Refund Policy.